BadPickle 2,738 Posted March 17, 2017 Most who know (of) me will probably know what I do for a crust, not being too tech savvy I just sorta bumble along as far as computers/internet and all related stuff, I know what I need to know etc... Setting the scene...... I have a website, send/receive emails from the same name thingy, easy so far, but as of late my potential customers are telling me they've not received them, I'm telling them the ol' check your junk/spam folder and what not, but still nothing. Now one or two I can sorta live with, but SIX since the weekend is a but much doncha think? Looking in my sent box it says they've left my world.... Anyone know what the beef is? Or how it can be fixed? Share this post Link to post Share on other sites
Jholmeson 0 Posted March 17, 2017 Mail deliverability is a pain, especially from your own domain name. Basically whenever your customer's internet providers receive mail they take a guess whether it's spam or legit email, and assign it a score. If the score dips too low, the mail will be rejected. Your score can be affected by a bunch of things, from sending too many e-mails to having too many people mark your email as junk. There are things you can do to increase your score by verifying that the domain really belongs to you. If you don't have them already, you can set what are called SPF and DKIM records on your domain that authenticate that your e-mails are really being sent by you. Having valid SPF/DKIM records will help with the deliverability. What e-mail provider (Gmail, Comcast, etc) and domain provider (GoDaddy, Namecheap, etc) do you use? I may be able to help you find specific instructions for your ISP. If you want to PM me your domain name I can check and see if the SPF/DKIM records are set. Share this post Link to post Share on other sites
Genius 281 Posted March 17, 2017 Most who know (of) me will probably know what I do for a crust, not being too tech savvy I just sorta bumble along as far as computers/internet and all related stuff, I know what I need to know etc... Setting the scene...... I have a website, send/receive emails from the same name thingy, easy so far, but as of late my potential customers are telling me they've not received them, I'm telling them the ol' check your junk/spam folder and what not, but still nothing. Now one or two I can sorta live with, but SIX since the weekend is a but much doncha think? Looking in my sent box it says they've left my world.... Anyone know what the beef is? Or how it can be fixed? Just switch to gmail, its cheap and properly reliable https://gsuite.google.co.uk/ £3.30 a month you can keep your @ your domain and theres a dead simple tool to import all your old mail from your old provider, did it for a mates business end of last year, its really easy no tech knowledge really required Sign up for the free trial then get a promo code to get 20% off the first year Share this post Link to post Share on other sites
Not Quite Dead 9 Posted March 17, 2017 Quite happy for you to send me an email or three to my private email adresses and I can let you know whether they get through, get spammed ot just do not appear, i will pm email addresses you can use if you want to try Share this post Link to post Share on other sites
BadPickle 2,738 Posted March 17, 2017 Mail deliverability is a pain, especially from your own domain name. Basically whenever your customer's internet providers receive mail they take a guess whether it's spam or legit email, and assign it a score. If the score dips too low, the mail will be rejected. Your score can be affected by a bunch of things, from sending too many e-mails to having too many people mark your email as junk. There are things you can do to increase your score by verifying that the domain really belongs to you. If you don't have them already, you can set what are called SPF and DKIM records on your domain that authenticate that your e-mails are really being sent by you. Having valid SPF/DKIM records will help with the deliverability. What e-mail provider (Gmail, Comcast, etc) and domain provider (GoDaddy, Namecheap, etc) do you use? I may be able to help you find specific instructions for your ISP. If you want to PM me your domain name I can check and see if the SPF/DKIM records are set. Could it be anything to do with my website being in limbo at the moment, by that i mean it has no content at all. The previous host, who was a friend of mine, built and hosted the site for me, but after a rather heated discussion about money (yes i did flush out his central heating system and fit a new filter/pump/pcb etc for pretty much nothing) i "fucked him off" and just host it myself through wordpress. I never got round to building it up again as i'm flat out working anyway so i didn't need the extra hassle, but is this making my email suffer? the email is through gandi :) Share this post Link to post Share on other sites
onzenuub 304 Posted March 17, 2017 Sending porn through email is most of the time not excepted. :D Share this post Link to post Share on other sites
Thelittleprince 2 Posted March 17, 2017 I second Gmail! Its the best right now as far as i know, then App helps you navigate very easily, not to mention it separates important emails from junk and promotions automatically Share this post Link to post Share on other sites
MetalMickey 179 Posted March 17, 2017 [he moment, by that i mean it has no content at all. The previous host, who was a friend of mine, built and hosted the site for me, but after a rather heated discussion about money (yes i did flush out his central heating system and fit a new filter/pump/pcb etc for pretty much nothing) i "fucked him off" and just host it myself through wordpress. He's probably disabled your email service. Have you still got control of the domain name? Share this post Link to post Share on other sites
BadPickle 2,738 Posted March 17, 2017 [he moment, by that i mean it has no content at all. The previous host, who was a friend of mine, built and hosted the site for me, but after a rather heated discussion about money (yes i did flush out his central heating system and fit a new filter/pump/pcb etc for pretty much nothing) i "fucked him off" and just host it myself through wordpress. He's probably disabled your email service. Have you still got control of the domain name? I'm still in control of everything, i can receive emails, and send some, but not all are getting through Share this post Link to post Share on other sites
Nickfive 4 Posted March 17, 2017 Get yersen on gmail and stop using shite Share this post Link to post Share on other sites
edwinowl 180 Posted March 17, 2017 Get some carrier pigeons Stu. Share this post Link to post Share on other sites
fatarms 7,754 Posted March 17, 2017 Did you check your TCP/IP settings? Enable cookies? You want this dog? Share this post Link to post Share on other sites
splke 4,370 Posted March 17, 2017 Most who know (of) me will probably know what I do for a crust, not being too tech savvy I just sorta bumble along as far as computers/internet and all related stuff, I know what I need to know etc... Setting the scene...... I have a website, send/receive emails from the same name thingy, easy so far, but as of late my potential customers are telling me they've not received them, I'm telling them the ol' check your junk/spam folder and what not, but still nothing. Now one or two I can sorta live with, but SIX since the weekend is a but much doncha think? Looking in my sent box it says they've left my world.... Anyone know what the beef is? Or how it can be fixed? Just switch to gmail, its cheap and properly reliable https://gsuite.google.co.uk/ £3.30 a month you can keep your @ your domain and theres a dead simple tool to import all your old mail from your old provider, did it for a mates business end of last year, its really easy no tech knowledge really required Sign up for the free trial then get a promo code to get 20% off the first year this is the way forward have done it for my company too ! you say some are getting through some not ? I would set up a gmail account and a Hotmail account and resend the failed emails to them and see if they come through ok if all ok then it sounds like the receivers mailbox are blocking/filtering them! have you received any bounceback messages ? Share this post Link to post Share on other sites
BadPickle 2,738 Posted March 17, 2017 Most who know (of) me will probably know what I do for a crust, not being too tech savvy I just sorta bumble along as far as computers/internet and all related stuff, I know what I need to know etc... Setting the scene...... I have a website, send/receive emails from the same name thingy, easy so far, but as of late my potential customers are telling me they've not received them, I'm telling them the ol' check your junk/spam folder and what not, but still nothing. Now one or two I can sorta live with, but SIX since the weekend is a but much doncha think? Looking in my sent box it says they've left my world.... Anyone know what the beef is? Or how it can be fixed? Just switch to gmail, its cheap and properly reliable https://gsuite.google.co.uk/ £3.30 a month you can keep your @ your domain and theres a dead simple tool to import all your old mail from your old provider, did it for a mates business end of last year, its really easy no tech knowledge really required Sign up for the free trial then get a promo code to get 20% off the first year this is the way forward have done it for my company too ! you say some are getting through some not ? I would set up a gmail account and a Hotmail account and resend the failed emails to them and see if they come through ok if all ok then it sounds like the receivers mailbox are blocking/filtering them! have you received any bounceback messages ? no bounce backs at all, i've just resent all the emails so will see what happens there, i want to keep the @mybusinessname.co.uk on the emails, looks a tad more professional/organised IMO Get some carrier pigeons Stu. maybe ferrets too Andy Share this post Link to post Share on other sites
Not That Rich 21 Posted March 17, 2017 Hey Pickle, have you tried turning it off and back on again! Share this post Link to post Share on other sites
elp 26 Posted March 17, 2017 maybe ferrets too Andy Section 8 material I also suggest using Gmail, you can have your own domain with the added reliability. PM me if I can help. Share this post Link to post Share on other sites
splke 4,370 Posted March 17, 2017 Most who know (of) me will probably know what I do for a crust, not being too tech savvy I just sorta bumble along as far as computers/internet and all related stuff, I know what I need to know etc... Setting the scene...... I have a website, send/receive emails from the same name thingy, easy so far, but as of late my potential customers are telling me they've not received them, I'm telling them the ol' check your junk/spam folder and what not, but still nothing. Now one or two I can sorta live with, but SIX since the weekend is a but much doncha think? Looking in my sent box it says they've left my world.... Anyone know what the beef is? Or how it can be fixed? Just switch to gmail, its cheap and properly reliable https://gsuite.google.co.uk/ £3.30 a month you can keep your @ your domain and theres a dead simple tool to import all your old mail from your old provider, did it for a mates business end of last year, its really easy no tech knowledge really required Sign up for the free trial then get a promo code to get 20% off the first year this is the way forward have done it for my company too ! you say some are getting through some not ? I would set up a gmail account and a Hotmail account and resend the failed emails to them and see if they come through ok if all ok then it sounds like the receivers mailbox are blocking/filtering them! have you received any bounceback messages ? no bounce backs at all, i've just resent all the emails so will see what happens there, i want to keep the @mybusinessname.co.uk on the emails, looks a tad more professional/organised IMO Get some carrier pigeons Stu. maybe ferrets too Andy with google business you can keep your email address Share this post Link to post Share on other sites
BadPickle 2,738 Posted March 20, 2017 fuck you gsuite ajkwefgqwkjgfakhqlkurfgqrfhqlkwurhq Share this post Link to post Share on other sites
BadPickle 2,738 Posted March 20, 2017 You can stick "server error" up your fucking arse FML Share this post Link to post Share on other sites
black263 228 Posted March 20, 2017 Could be your email name is rubbish. If you would prefer a quality address such as [email protected] pm me. Share this post Link to post Share on other sites
deju 1,858 Posted March 21, 2017 Have you got access to cPanel to see actually what happens when you hit send? Check your domain / server ip ( I'm assuming shared server) against black lists. I had a stint back when we had a shared server where another of the hosts customers was spamming, was a PITA to sort the blacklist. I'm actually interested by google business email, it should be bulletproof and emails are the life blood! Plus 0 chance of IP blacklisting Share this post Link to post Share on other sites
