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James.l

2824 Return to TD for repair - Customs issue

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James.l

Hello All,

 

I'm in the process of trying to return a watch to a TD from here and the TD said to declare it at a low value (£6 i chose) and to declare it as a gift. I've had an email from UKMail who is shipping it to China for repair asking for more paperwork.

 

The goods are currently held by customs which is causing a delay.

 

They have requested a itemised copy of the invoice for the goods please can you forward this to us as soon as possible the best email address for this will be [email protected]

 

Any suggestions from anyone who has returned anything before?

 

Thanks

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ryaku

Ask your dealer what to declare

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James.l

Ask your dealer what to declare

 

That is exactly what I have done declared it as low value and as a gift and it appears that customs have smelt something fishy...

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Genius

Get em to send it back and use royal mail they don't care about customs

 

 

Or just get it fixed in the UK?

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Del

Get em to send it back and use royal mail they don't care about customs

 

 

Or just get it fixed in the UK?

^^^ This. Especially the second point.... ;)

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greg_r

Should have sent it via Royal Mail. All bets are off when using couriers.

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James.l

I've redone the paperwork as requested by UKmail and declared it as faulty watch at a value of £6 (which is what the TD suggested). Lets see if it gets through, if not guessing they won't return it either?

Edited by James.l

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