RWG Planet Ocean Stopped Working - Trusty Time Service?

[warmtone 0]

I purchased a Planet Ocean in 2014 from Trusty Time and it has given very good service and never missed a beat.

i was very happy with the quality of construction and the watch in total exceeded my expectations!

After about 3 years I noticed the winder started to slip - not bad at first but has progressively got worse.

I did not use the watch for a couple of months - and when I tried to get it started after a careful rewind it failed to start.

My watch has the Swiss movement so a tad disappointed.

Can  these watches be repaired by Trusty Time or is it more economical to just replace it?

Edited December 27, 2018 by warmtone
Added info

[RussP 22,202]

5 years without a service is usually the life-span of a rep.

I'll leave it for the experts to opine on whether it is more economical to fix or replace.

RWG is a forum for watchaholics.

It doesn't make, sell or service watches................just FYI.

[BadApple 13,081]

Take it to a watchsmith local to you.

[warmtone 0]

Thanks - I added some more info to clarify where I purchased the watch 

Trusty Time supplied the watch - and based on your advice it sounds like it has probably run the race!

i have enjoyed the Planet Ocean and will probably buy another one!

[TRANSPORTER 1]

Make sure the rep is rep friendly mate, or just put it up on m2m and i will take it in a blink of an eye!!!!

[warmtone 0]

Hi Transporter not sure what m2m is - sounds like a site to sell replica watches.

Can you provide more info?

I will post a picture of the watch - it still looks new.

[Mystery Shopper 5,887]

Yes- M2M is a used watch sale section here- you an only see it after 50 quality posts.

I wouldn't recommend sending a 3 year old watch back to China.

18 hours ago, BADAPPLE said:

Take it to a watchsmith local to you.

Agreed- even Swiss movements need to be serviced from time to time. It sounds like the watch stem needs to be serviced- might be an easy fix. Tell the watchsmith (eg. at local shops- not a high end jeweller) what is going on.

[Teambl 0]

Surely someone on this forum has a watch smith contact that works on reps that he can send the watch to.    OP I would send the watch to someone who works on reps and let them tell you if it's fixable or not.  What kind of movement is it?  If it's a Asian swiss that is common and someone that works with reps should have spare parts available.   That would be my course of action anyways.  

 

 

 

 

[Luxuracer 14]

20 hours ago, warmtone said:

I purchased a Planet Ocean in 2014 from Trusty Time and it has given very good service and never missed a beat.

We need more information to be able to help you with more details.

What is the exact model and 'factory' of your PO? Which country are you based?

First you need to take and post pictures of your watch and the movement. If it has a 'Swiss' ETA28XX any replica watchmaker can repair and service it.
You can also replace a Swiss ETA for about $200 or a Seagull clone for $70.

[10:10 Watch Repair 1]

On 26/12/2018 at 18:43, Mystery Shopper said:

Agreed- even Swiss movements need to be serviced from time to time. It sounds like the watch stem needs to be serviced- might be an easy fix. 

Or the crown.

[TRANSPORTER 1]

Just a quick one, the OP says he can’t wind the watch as it the  winder  ( can we assume that’s crown and stem ) just spin.

if they just spin is there any resistance felt at all? Seems weird that it gave these symptoms over a period of time. 

Does the rotor wind the mainspring when you swirl the watch around for a few seconds and does the movement run at all?

is it a display back on the case? Can you see anything that looks out of place?

[Teambl 0]

any updates or pics?

[Mystery Shopper 5,887]

I reckon the OP is from Victoria in Australia. Any Victorians have suggestions on what to do?

[warmtone 0]

Apologies to all for bing slow getting back.

it has been a tough year with family issues and I guess I concluded time yo buy a new one ‘rather than spend about the same time getting the watch serviced.i

I have now had second thoughts and confess I miss the Omega!

i suspect the main spring has gone. The watch winds up OK but no sign of life.

When it was working properly  a gentle rock and a small amount of tension would get it going.

But it is completely dead - still looks new.

I wil post som pictures.(!)

I have my eye on an IWC Big Pilot

I picked up a survival watch off eBay a Debert IWC clone@ $AU 80

Works perfectly, looks good and gets a lot of interest

B

 

[deju 1,873]

4 minutes ago, warmtone said:

Apologies to all for bing slow getting back.

it has been a tough year with family issues and I guess I concluded time yo buy a new one ‘rather than spend about the same time getting the watch serviced.i

I have now had second thoughts and confess I miss the Omega!

i suspect the main spring has gone. The watch winds up OK but no sign of life.

When it was working properly  a gentle rock and a small amount of tension would get it going.

But it is completely dead - still looks new.

I wil post som pictures.(!)

I have my eye on an IWC Big Pilot

I picked up a survival watch off eBay a Debert IWC clone@ $AU 80

Works perfectly, looks good and gets a lot of interest

B

 

I'm sure the watch is fixable. But since you purchased it the reps have gotten even better of the PO, I would consider selling it for parts and investing in a new model. 

Personally I would also advise against getting a swiss movement in a rep from new. They're usually old rust bucket movements sometimes with a few asian parts to get them running anyways.

If your hearts set on swiss. Run the watch with the asian movement and when that goes pop you can invest in a NOS genuine movement that you know isn't a hodge podge movement. 

[TRANSPORTER 1]

Yep it’s fixable, probably just needs a service, even gen watches need a service approx every 5 years and who know what pets and oils have worn out and run the test of time. Have you still got it?

[black263 228]

2 hours ago, TRANSPORTER said:

Yep it’s fixable, probably just needs a service, even gen watches need a service approx every 5 years and who know what pets and oils have worn out and run the test of time. Have you still got it?

Yup, it's a year since you first posted on this issue.  With 17 posts you can now see M2M although you're still not eligible to sell, but a simple upgrade to VIP would sort that, if you do decide to sell it.

[GenTLe 1,501]

3 hours ago, TRANSPORTER said:

 who know what pets and oils have worn out and run the test of time. Have you still got it?

Yesterday I went in the shop of a watch tech friend, he told me a guy he knows showed him a Rolex with an SA3135.

He said that, a part the raw finish, that thing was overoiled and with "something like car engine oil". You can imagine

[warmtone 0]

Here’s the photo’s of the dead PO.

From memory the watch has an ETA movement.

It was purchased from Trusty Time.

The clasp failed and the watch was not worn for several months - it could not be restarted by winding.

 

Edited December 11, 2019 by warmtone
Added info

[warmtone 0]

On 29/12/2018 at 19:31, Mystery Shopper said:

I reckon the OP is from Victoria in Australia. Any Victorians have suggestions on what to do?

Correct I live in Victoria (Melbourne)

B

[Mike R 1,336]

1 hour ago, warmtone said:

Correct I live in Victoria (Melbourne)

B

 Well I can see from your pics it is a genuine swiss ETA so I would say it is worth repairing.

The bracelet is a easy fix if you have any spare links. 

The trick is to find a reasonable rep friendly repairman.

I live in Florida and have a gentleman here that works on mine regularly. 

I know from past repairs it would be about $120 repair bill if it was something simple and needed a good servicing along with the bracelet fix. 

GL

[GenTLe 1,501]

23 hours ago, warmtone said:

Here’s the photo’s of the dead PO.

From memory the watch has an ETA movement.

It was purchased from Trusty Time.

The clasp failed and the watch was not worn for several months - it could not be restarted by winding.

 

A bit filthy uhm? It would have been a nice idea to clean that poor watch before to take pictures...

If I see it right, this is probably a BP one, with a "swiss" movement (the slots into the balance bridge for the novodiac spring are 3, on the Chinese clones they are just 1), either ETA 2824 or 2836 (it can't be determined from behind).

Good movement and not really a big deal to service it. Depend where you go, it will cost you around 80/100$ to do it. Or you can replace the whole movement with a brand new seagull one, at around the same price.
A new clasp with bracelet will cost you around 20$ (https://www.aliexpress.com/item/32995748316.html)

[warmtone 0]

2 hours ago, Mike R said:

 Well I can see from your pics it is a genuine swiss ETA so I would say it is worth repairing.

The bracelet is a easy fix if you have any spare links. 

The trick is to find a reasonable rep friendly repairman.

I live in Florida and have a gentleman here that works on mine regularly. 

I know from past repairs it would be about $120 repair bill if it was something simple and needed a good servicing along with the bracelet fix. 

GL

Hi Mike, I appreciate your quick feedback and advice.

I will make some enquires with a local repairer who specialises in Omega

Despite the fact it is a replica I still enjoy the design and previous excellent time keeping qualities.

Maybe a good service is all it needs - but I suspect there us a problem in the winder/main spring area.

 

[warmtone 0]

2 minutes ago, GenTLe said:

A bit filthy uhm? It would have been a nice idea to clean that poor watch before to take pictures...

If I see it right, this is probably a BP one, with a "swiss" movement (the slots into the balance bridge for the novodiac spring are 3, on the Chinese clones they are just 1), either ETA 2824 or 2836 (it can't be determined from behind).

Good movement and not really a big deal to service it. Depend where you go, it will cost you around 80/100$ to do it. Or you can replace the whole movement with a brand new seagull one, at around the same price.
A new clasp with bracelet will cost you around 20$ (https://www.aliexpress.com/item/32995748316.html)

Apologies for the unshaven appearance of the watch and your encouraging feedback.

This gives me some confidence the watch is worth a service - I wasn’t sure whether to cut my losses on a 5 year clone and but a new one!

Thanks for the suggestion re bracelet ....much appreciated!