A Little Advice

[JKD 0]

I purchased a watch from Josh (Perfect Clones) last month and the communication was great. When the watch arrived it was not functioning properly. When I contacted him he provided instructions for sending it back and he said he would get it straightened out. I followed his instructions for sending it back which included not discribing the package for what it was, putting thr value at less than $10.00 and sending it USPS instead of FEDEX, UPS, etc.

 

Bottom line; the package was supposed to arrive within 5 days and 3 weeks later Josh says he has not seen it. Do I have any expectation of refund from Josh because it arrived not working, should he send me another, or is this the cost of collecting and money lost...thanks for the help.

[greg_r 83]

hmm - give it some time. Sometimes these things take longer than expected to arrive. Last time I sent something back to Josh (which admittedly was about 3 years ago) it was almost 5 weeks before it finally got there. The whole deal took about 21/2 months to sort out but it got there in the end.

 

We don't have a 'relationship' with Josh here so we can't help you sort this out, but my experience generally is that he resolves these situations - it can just take a while. Just drop him an email every week or 10 days to remind him. He's unlikely to refund you, but you should end up with a watch in my experience.

[David543 0]

hmm - give it some time. Sometimes these things take longer than expected to arrive. Last time I sent something back to Josh (which admittedly was about 3 years ago) it was almost 5 weeks before it finally got there. The whole deal took about 21/2 months to sort out but it got there in the end.

 

We don't have a 'relationship' with Josh here so we can't help you sort this out, but my experience generally is that he resolves these situations - it can just take a while. Just drop him an email every week or 10 days to remind him. He's unlikely to refund you, but you should end up with a watch in my experience.

 

Yep, that was my experience when I dealt with Josh in 2006. I too had some problems a watch, sent it back and he sorted it out and the watch works perfectly to this day!

 

Good luck!