wat44 0 Posted August 16, 2011 *********THEORETICALLY************** 1 member buys a watch off another. what happens if the parcel goes missing? the buyer is down the $$$, the seller is ok assuming no scams, no customs issues, etc - wat is the best way to resolve this? opinions? Share this post Link to post Share on other sites
houndoggie 58 Posted August 16, 2011 All risk is on the buyer! Share this post Link to post Share on other sites
wat44 0 Posted August 16, 2011 that may be the practice - but Im not sure that is best practice leads to scams where seller not sending package at all Share this post Link to post Share on other sites
wat44 0 Posted August 16, 2011 conversely, a refund to the buyer leads to scam claims that the package didnt arrive when it did Share this post Link to post Share on other sites
houndoggie 58 Posted August 16, 2011 conversely, a refund to the buyer leads to scam claims that the package didnt arrive when it did This is why for watches, or higher priced sales, always use a trackable shipping option. Share this post Link to post Share on other sites
houndoggie 58 Posted August 16, 2011 A good practice is to address this with each transaction and agree to whatever resolution for this problem before it happens. Share this post Link to post Share on other sites
wat44 0 Posted August 16, 2011 ok - but are you going to spend money tracking a strap? Share this post Link to post Share on other sites
houndoggie 58 Posted August 16, 2011 ok - but are you going to spend money tracking a strap? Watches, higher priced straps, I do. Typically anything more than $40-$50. I track. Share this post Link to post Share on other sites
wat44 0 Posted August 16, 2011 I sold a watch to a guy in Japan a few months ago - $75 - tracking would have been an extra $20 (I think Australia has much higher prices for this) - in that case, it wasnt tracked and turned out fine Just thinking out aloud Share this post Link to post Share on other sites
houndoggie 58 Posted August 16, 2011 I sold a watch to a guy in Japan a few months ago - $75 - tracking would have been an extra $20 (I think Australia has much higher prices for this) - in that case, it wasnt tracked and turned out fine Just thinking out aloud Offer the buyer the option of paying for the tracking. If they decline, then they s.o.l. if gets lost. Share this post Link to post Share on other sites
offshore 0 Posted August 16, 2011 Jesus wat! Did you pack it in a lead box? Remember cartons and packing weigh heaps, but that is plainly excessive. Normal mail up to 1kg is $25.75. Even Registered Post International for 1kg to Japan is only $31.50, and that gives tracking at their end and a signature! Must have been sent in a big steel safe! (Or your office girl is tickling the petty cash!) O/S Share this post Link to post Share on other sites
wat44 0 Posted August 16, 2011 ok then HD - buyer buys a watch - declines tracking offer then claims non-delivery then claims PPAL dispute to recover money - we do not know if its genuine or indeed if there is a scammer (buyer or seller, nor which one it is!!!) OS - the watch was $75 - the tracking was $20 Share this post Link to post Share on other sites
houndoggie 58 Posted August 16, 2011 ok then HD - buyer buys a watch - declines tracking offer then claims non-delivery then claims PPAL dispute to recover money - we do not know if its genuine or indeed if there is a scammer (buyer or seller, nor which one it is!!!) OS - the watch was $75 - the tracking was $20 I wouldn't sell a watch without tracking. Build it into your price. Share this post Link to post Share on other sites
narikaa 129 Posted August 16, 2011 Tis why the good lord gave us insurance Share this post Link to post Share on other sites
cvp3 2,103 Posted August 16, 2011 Or keep to a continent. Shipping in the states is dirt cheap. Less than $5 for delivery confirmation in a bubble mailer. Not an option if its boxed, but can be done under $10 just the same. Share this post Link to post Share on other sites
houndoggie 58 Posted August 16, 2011 Or keep to a continent. Shipping in the states is dirt cheap. Less than $5 for delivery confirmation in a bubble mailer. Not an option if its boxed, but can be done under $10 just the same. usps priority flat rate small box is $5 online, and they will send you the boxes for free. 2-3 days shipping, tracking. Sturdy box as well. This is the way to go in the USA. Share this post Link to post Share on other sites
dingle 57 Posted August 16, 2011 All risk is on the buyer! ^^^^^^^this^^^^^^^^ Share this post Link to post Share on other sites
greg_r 83 Posted August 16, 2011 Only way to avoid paypal chargebacks is to insist on tracked shipping (it's what I used to do when trading on eBay). The only time when I'll skip tracking is if I know the buyer REALLY well and we've agreed how to handle it if something goes wrong. Buyer doesn't want to pay for tracking? Tough - no sale. Share this post Link to post Share on other sites
Akira 0 Posted August 16, 2011 Note to myself.....never buy from wat44 Share this post Link to post Share on other sites
Del 4,518 Posted August 16, 2011 I've often thought about this myself. As DB and HD said though, the risk is on the buyer - most listings state clearly that once the package is in the postal system then the risk is passed to the buyer. Even if the seller does not use a tracked service, you can still obtain a "proof of posting" receipt from the Post Office (in the UK in any case) so this gives proof that the seller actually posted the package. You can also claim the Royal Mail (or whoever) for a lost package, albeit the value might be lower than the cost of replacing the item (the insured amount depends on the postage service used of course) - the recovered value would then be due to be paid to the buyer since they didn't receive the package (the seller has the original payment from buyer so has not lost out). Share this post Link to post Share on other sites
wat44 0 Posted August 16, 2011 Why would you say that? Share this post Link to post Share on other sites
Akira 0 Posted August 16, 2011 Reg. Airmail in Germany is about $6-7 extra $120 insurance costs $2 So for $10 you can send a strap insured for $120 everywhere..... If you need it to be insured for $240 just add another $2 So why would anyone sell something and not send it tracked&insured? Share this post Link to post Share on other sites
Akira 0 Posted August 16, 2011 Why would you say that? It was a bad ironic joke mate.....sorry Share this post Link to post Share on other sites
wat44 0 Posted August 16, 2011 In the case I mentioned, the buyer didn't want pay the $20 extra for tracking Share this post Link to post Share on other sites
greg_r 83 Posted August 16, 2011 In the case I mentioned, the buyer didn't want pay the $20 extra for tracking Then I wouldn't have sold it to him. Share this post Link to post Share on other sites
