boostedsouthpaw 0 Posted December 26, 2017 I'm having trouble with my order, and they haven't replied to any of my emails that I sent over a week ago, and two days ago. Regards Boosted Southpaw Share this post Link to post Share on other sites
tripdog123 37 Posted December 26, 2017 2 days ago was Sunday, they don't work on Sundays, they may also take a couple of days off for Christmas . . but what ever the reason, it's not acceptable. Bombard them with emails, make sure they know that this is not how we do business in the west. Share this post Link to post Share on other sites
johnlogan 7 Posted December 26, 2017 PT have a 60 min turnaround on emails. If you do not receive a reply within 59 min they fail on their KIPs. I urge you to bombard them with emails every hour, pls put Ryan, sales & QC in cc, until you have been kept up to date. Also demand the 25% discount code they hand out. A TD will not respect you unless you are firm in your demands. In Asia a firm and demanding approach is the only way. Good luck Bro Share this post Link to post Share on other sites
drak1071 0 Posted December 26, 2017 FWIW, I placed an order on the night of the 17th, had payment confirmed, then nothing since. I'm assuming just busy or out over the holidays, both of which are fair. Share this post Link to post Share on other sites
Chiquita Fanjita 1,782 Posted December 26, 2017 They aren’t a TD here so likely not get a great response from our members Share this post Link to post Share on other sites
HorFan 483 Posted December 26, 2017 And remember to check your spam folder. Sent from my iPhone using Tapatalk Share this post Link to post Share on other sites
Rolexwatchman 0 Posted December 26, 2017 Just give it a little bit more time Share this post Link to post Share on other sites
mskwatch 0 Posted December 26, 2017 probably their mails have been intercepted by NSA and they will forward them to you as soon as they read and make sure QC pics are straight Share this post Link to post Share on other sites
johnlogan 7 Posted December 26, 2017 (edited) 1 hour ago, HorFan said: And remember to check your spam folder. Sent from my iPhone using Tapatalk Good point. All my initial PT emails are directed there. Also their domain was down, might trigger a delay. Edited December 26, 2017 by johnlogan Share this post Link to post Share on other sites
GenTLe 1,509 Posted December 26, 2017 They are on holiday now. I have a WU payment waiting from 3 days there and none picked it up yet, and believe me this only means they're on vacation now. Share this post Link to post Share on other sites
