deju 1,884 Posted December 19, 2018 Great result! Tbh I don’t know if you own a gen but I would post your experience on the panerai forum and the Facebook page. More about warning about the variation from the pictures, as the seller has met an amicable resolution with you. Share this post Link to post Share on other sites
Khronos 1,339 Posted December 19, 2018 Yup, result Quite surprised to be honest, but he obviously didn't feel like reading my emails anymore I don't own a gen, so I'll just keep this over here. And you guys are the only people I'd consider protecting from anything, I only care for my family Share this post Link to post Share on other sites
Glaude 1,615 Posted December 19, 2018 @Khronos Glad I could be useful to you And more importantly, glad you got your money back ! Out of curiosity, what did you say to him that forced him to back down ? Do you think it's the threat of a PayPal chargeback ? Share this post Link to post Share on other sites
Luxuracer 14 Posted December 19, 2018 4 hours ago, Khronos said: My bitching was successful, I just got a refund. And a plea never to order a strap from them again.. Thanks again to all of you, I feel blessed to be a part of this wonderful place! Congrats! Now, go buy 3 Nero straps ... and send one to @jibuti Share this post Link to post Share on other sites
Khronos 1,339 Posted December 19, 2018 @Glaude I haven't even mentioned anything about the chargeback I'll paste my email to this thread tomorrow. I used some of the wisdom I got here TBH I can do that tomorrow, I'm in a bit of a jam at work now. @Luxuracer I'll give jibuti what's coming to him I don't think I'll keep my Panerai, I kinda got tired of it after a week, so I won't be needing any straps. Share this post Link to post Share on other sites
elp 26 Posted December 19, 2018 2 minutes ago, Luxuracer said: Congrats! Now, go buy 3 Nero straps ... and send one to @jibuti The one with the studs Share this post Link to post Share on other sites
Khronos 1,339 Posted December 19, 2018 5 minutes ago, elp said: The one with the studs Oh, I see..didn't know he was like that too.. Share this post Link to post Share on other sites
Khronos 1,339 Posted December 19, 2018 OK, this is my email to him. As you can see I've repped some of the wisdom I got in this thread I'm not a native speaker, so the text may sound funny to some, but it got the job done "I see that you have found a safe place to hide behind the 480000 variants and your cancelation and return policy. I'm also glad that you are satisfied with your own work. But isn't it more important what your customer thinks about your product? I find it insulting to my intelligence that you're trying to sell me the story that the strap needs to be worn to become straight and that my choice of the buckle has anything to do with the stitch on the opposite side of the buckle! You made some very attractive pics of the strap on your website and this was the reason I chose exactly this one. Not once during the ordering process did you mention that the decision for the pre-V buckle will result in a completely different appearance of the strap! There's also no disclaimer on your website that choosing the pre-V buckle will result in a different appearance of the strap. The low horizontal stitch is the key part of the design in my opinion and the main reason I chose this strap. If the custom build affects this, you should: a) show the possible variations in the photos on your website b) warn that aesthetics may not be as pictured Hiding behind the phrase "custom" doesn't give you an excuse to make something completely different than depicted on your website. It is misleading and fraudulent to do so. It also doesn't give you a right to sell a defective item, which this strap definitely is. It's not cut straight and the stitching is crooked, that's a fact. The strap looks cheap and poorly made. I've dealt with DiStefano, Gunny, Wotancraft and Ted Su before and this strap feels and looks like a cheap Aliexpress job compared to those. You are not leaving many options open for me at the moment, but we can still work it out in a civil manner. " Share this post Link to post Share on other sites
Glaude 1,615 Posted December 19, 2018 Excellent anwser ! Share this post Link to post Share on other sites
Jibuti 958 Posted December 19, 2018 31 minutes ago, elp said: The one with the studs it takes one to know one... 26 minutes ago, Khronos said: I don't think I'll keep my Panerai... Pitty..569 is really nice rep....ask Lux ..... Share this post Link to post Share on other sites
Luxuracer 14 Posted December 19, 2018 3 hours ago, jibuti said: Pitty..569 is really nice rep....ask Lux ..... Did someone call ... for my PAM596 ?!? (mounted on a Nero) Share this post Link to post Share on other sites
Khronos 1,339 Posted December 19, 2018 4 hours ago, Luxuracer said: Did someone call ... for my PAM596 ?!? (mounted on a Nero) Show off... There's something wrong with your pearl, it's on the wrong side.. I think it's supposed to look like this: Share this post Link to post Share on other sites
Luxuracer 14 Posted December 19, 2018 31 minutes ago, Khronos said: Show off... There's something wrong with your pearl, it's on the wrong side.. I think it's supposed to look like this: You did not get the memo? Since the crown is on the left ... the pearl HAS to be on the bottom. I think this watch was designed for Aussie. Share this post Link to post Share on other sites
Khronos 1,339 Posted December 20, 2018 6 hours ago, Luxuracer said: You did not get the memo? Since the crown is on the left ... the pearl HAS to be on the bottom. I think this watch was designed for Aussie. Oh, I see. Now it makes sense.. They sent me a faulty one, bloody bastards.. I need to pay more attention to my QC pics Share this post Link to post Share on other sites
Thommo82 1,397 Posted December 20, 2018 11 hours ago, Luxuracer said: Did someone call ... for my PAM596 ?!? (mounted on a Nero) You shave your arms dude? That’s gay Share this post Link to post Share on other sites
deju 1,884 Posted December 20, 2018 A perfect response to the seller @Khronos factual and calm! Share this post Link to post Share on other sites
GingerApple 7,303 Posted December 20, 2018 4 hours ago, Thommo82 said: You shave your arms dude? That’s gay That's not even the worst of it! The knuckles!!!! Share this post Link to post Share on other sites
Thommo82 1,397 Posted December 20, 2018 54 minutes ago, AskGinger said: That's not even the worst of it! The knuckles!!!! O M Goodness Share this post Link to post Share on other sites
Khronos 1,339 Posted December 20, 2018 3 hours ago, deju said: A perfect response to the seller @Khronos factual and calm! Thank you This manner of communication has proven to be much more effective over the years. Share this post Link to post Share on other sites
Luxuracer 14 Posted December 20, 2018 7 hours ago, Thommo82 said: You shave your arms dude? That’s gay Who shave anymore ?!? Waxing ... It's waxing ... once a month ... Share this post Link to post Share on other sites
Luxuracer 14 Posted December 20, 2018 2 hours ago, AskGinger said: That's not even the worst of it! The knuckles!!!! You would love to have sexy knuckles ... like mine ... wouldn't you, Gingerweasel !?! Share this post Link to post Share on other sites
Jibuti 958 Posted December 20, 2018 you bunch of fuckin' hand-fetishists..... Share this post Link to post Share on other sites
Thommo82 1,397 Posted December 20, 2018 6 hours ago, Luxuracer said: Who shave anymore ?!? Waxing ... It's waxing ... once a month ... Can you tell my Missus it’s meant to be done once a month please Share this post Link to post Share on other sites
paulvillo 364 Posted December 21, 2018 Crap, just when I was considering the 50% coupon that came in the mail.... Share this post Link to post Share on other sites