philfish 0 Posted November 27, 2012 Hi everyone! I purchased a Paneri Luminor from a 'reputable' and trusted seller about 6 months ago. The first one didnt arrive - caught by customs...... The replacement has never worked properly. It will run for 30 seconds or so but then stop..... The seller will not take any responsibility for the return and i don't want to send it back as its likely never to be seen again... Can anyone recommend a fix??? I'm based in the UK - does anyone know someone i can send it to to try and get it fixed??? An expense lesson learnt! - Only buy from Mary!!!!! Thank you all in advance. Share this post Link to post Share on other sites
onionbag 1 Posted November 27, 2012 What movement is in the watch? Or alternatively.........which Panerai model? Share this post Link to post Share on other sites
Balad1 0 Posted November 27, 2012 Contact the Wiz, who is EU based. He is a trusted repairer and good guy. Share this post Link to post Share on other sites
Burnleybezel 43 Posted November 27, 2012 Contact the Wiz, who is EU based. He is a trusted repairer and good guy. +1 To Wiz, he's in France, no Customs issues for the Inter EU countries. Plus the hand wound movements aren't a fortune to even replace. B.B Share this post Link to post Share on other sites
baxter 6 Posted November 27, 2012 was it a trusted dealer here ? If so they will fix it and send it back to you - it's a pain but it gets done. Share this post Link to post Share on other sites
philfish 0 Posted November 27, 2012 Hi everyone, Many thanks for your advice - i'll look at the contact in France. Yes it is a dealer on this forum. I'd already had customs destroy the first watch they dispatched so i'm concerned if i send it back they'll get hold of it again! Apparently if i return itits my problem if its confiscated and i dont want to loose the watch after an issue with it on arrival....... A lesson learned on this trusted seller! Highly unimpressed. Especially after I had to pay extra to get it here safely in the first place!!! Its a luminar one of the basic looking hand wind movements. lovely looking watch - shame it doesnt work. Could someone give me the contact details for Wiz???? Thanks. Share this post Link to post Share on other sites
Corv99 2 Posted November 27, 2012 your probably right to send to Wiz instead! sorry for your pain mate.. unfortunately it does happen, part of the territory of Reps! we all get hit some way or another at some point! Share this post Link to post Share on other sites
Chavezzito 121 Posted November 27, 2012 Could someone give me the contact details for Wiz???? Thanks. Here ya go: http://www.rwg.bz/board/index.php?showforum=216 Share this post Link to post Share on other sites
Loonie 0 Posted November 27, 2012 Its a luminar one of the basic looking hand wind movements. lovely looking watch Oh that one. Share this post Link to post Share on other sites
Pob 73 Posted November 28, 2012 If you are afraid to send it back than don't blaim TD!!!!! Share this post Link to post Share on other sites
diplosa 0 Posted November 28, 2012 I'm confused here....who is the TD, did you talk to our fearless moderators? Dude, stand up for yourself a bit or suck it up and hold your peace. ......see, I haven't said fuck once in my response! Share this post Link to post Share on other sites
Luthier 1 Posted November 28, 2012 Fuck, did you try to wind it up??? Share this post Link to post Share on other sites
Pob 73 Posted November 28, 2012 Fuck, did you try to wind it up??? True that! Share this post Link to post Share on other sites
TT88 1 Posted November 28, 2012 Fuck, did you try to wind it up??? great minds think alike. lol! why not post a picture or vid to show the problem? Share this post Link to post Share on other sites