10:10 Watch Repair 1 Posted February 6, 2013 Just like gens apparently: http://www.europastar.com/magazine/features/1004085722-customer-care-in-china-does-anyone-really-care.html#.URJ4r1qjeIg Share this post Link to post Share on other sites
houndoggie 58 Posted February 6, 2013 mine sends me a Christmas card. Share this post Link to post Share on other sites
BigBuys 0 Posted February 6, 2013 Mine just keeps sending it back to me exactly like it was when I shipped it to him. I finally wised up and do not buy from Andrew anymore. Share this post Link to post Share on other sites
tanweekiat 0 Posted February 6, 2013 mine sends me a Christmas card. Ya! Reg sent me a Xmas card too. That's a nice gesture if you ask me. But if it comes with a discount code, that would be even better. :-) Share this post Link to post Share on other sites
Frankt8242 1 Posted February 6, 2013 Mine sends me a monthly allowance, and a hooker on my birthday.... :giggle: Share this post Link to post Share on other sites
Luthier 1 Posted February 6, 2013 Mine sent me a free watch. :P Share this post Link to post Share on other sites
jacobarch 0 Posted February 6, 2013 Funny yet interesting article. After living in China I can say that the Chinese have absolutely the worst CS I have ever experienced. Coming from America surely has spoiled me because we pride ourselves in "the customer is always right." However in recent years I have noticed a significant decline in CS here in America. Now it's not the customer is always right, its the customer is always an asshole. It seems as tho younger generations here in America have the entitlement attitude and it's only getting worse (don't get me started on why), and the Chinese seem to be going the other direction. While the older generations have a terrible sense of how to make customers happy the younger ones are certainly pushing the other direction. Share this post Link to post Share on other sites
Luthier 1 Posted February 6, 2013 We'll merge soon. Share this post Link to post Share on other sites
Frankt8242 1 Posted February 6, 2013 We'll merge soon. No doubt!!....But which flag..?? Share this post Link to post Share on other sites
tanweekiat 0 Posted February 7, 2013 We'll merge soon. No doubt!!....But which flag..?? The country with the highest population and the least in debt of cos. haha! Share this post Link to post Share on other sites
1littlegreen 1 Posted February 7, 2013 I got a Xmas card and a New Years card. (Reg) My other one is family, so that doesn't count.... Share this post Link to post Share on other sites
peakpower 0 Posted February 7, 2013 ...Coming from America surely has spoiled me because we pride ourselves in "the customer is always right." However in recent years I have noticed a significant decline in CS here in America. Now it's not the customer is always right, its the customer is always an asshole. It seems as tho younger generations here in America have the entitlement attitude and it's only getting worse ... Lol. Yes, any truth in the "The customer is always right" slogan went out with the end of the 20th century! In the U.S. we probably gave up our rights to great customer service when U.S. consumers overwhemingly decided that they prefer lower prices over quality, selection, and/or service. I call it the "Walmart" influence. Share this post Link to post Share on other sites
greg_r 82 Posted February 7, 2013 Now it's not the customer is always right, its the customer is always an asshole. I've worked in retail management. Trust me, the customer usually IS an arsehole.... Share this post Link to post Share on other sites
Del 4,497 Posted February 7, 2013 An interesting read - thanks! Share this post Link to post Share on other sites
Aarjay 0 Posted February 7, 2013 Mine sends me a watch after I pay him money and beg for the watch. Share this post Link to post Share on other sites
