stabilo 0 Posted May 24, 2013 For any newbie like me who is wondering what happens if things go wrong then rest assured. My second and rather expensive purchase (Omega PO) using a TD recommended on this site ran into trouble when a small part fell off and got lost the same day as receipt of the watch. It was not attached properly. Devastation when joy and delight in a new watch turns to dust in only a few hours. After trying for many months with the TD and elsewhere to get a replacement (for which I was nevertheless willing to pay for ) I had no luck at all. So I contacted Del one of the moderators on this site. Del sprung into action even though he was actually on vacation!! He kept me updated regularly on what action he was taking and was very quick to respond to communications. After only a few weeks all was settled amicably and I had the replacement part I needed. So if you have a problem like this - don't despair Del is your man! Share this post Link to post Share on other sites
DR3M3L 4 Posted May 24, 2013 So no Jeff involved this time? Share this post Link to post Share on other sites
TheSav 2 Posted May 24, 2013 Good to hear that your problem was sorted. Great work Del and thumbs up to RWG. Share this post Link to post Share on other sites
SSTEEL 0 Posted May 24, 2013 (edited) Edited May 24, 2013 by SSTEEL Share this post Link to post Share on other sites
Chrisby 1 Posted May 24, 2013 Yeah Nice one Del! I have lost count of the number of times that I have said that I can't believe the kindness shown on this site! Share this post Link to post Share on other sites
DG335 0 Posted May 24, 2013 He it's frustrating that sometime the TDs are quicker to take the cash than be interested in sorting issues. Shouldn't really take a mod to get them to respond positively, especially if you're offering to pay!! Share this post Link to post Share on other sites
onzenuub 309 Posted May 24, 2013 A tail with happy ending????????????????? Share this post Link to post Share on other sites
James. 4 Posted May 24, 2013 A happy ending from Del? :lmao: gross. Share this post Link to post Share on other sites
ShovelnTC 31 Posted May 24, 2013 Cheers to Del and all of the moderators who I'm sure spend way too much of their time helping us snoozers! Share this post Link to post Share on other sites
964boy 54 Posted May 24, 2013 Yip, Del is the man Sent from my GT-I8190 using Tapatalk 2 Share this post Link to post Share on other sites
jeffw69 0 Posted May 24, 2013 So no Jeff involved this time? It is true that I am involved in most happy endings! Share this post Link to post Share on other sites
sgtguk 0 Posted May 24, 2013 Good on ya Del, glad to know you've got our backs................love a happy ending :suck: Share this post Link to post Share on other sites
Rav747 0 Posted May 24, 2013 So no Jeff involved this time? It is true that I am involved in most happy endings! Great job,Del and glad everything worked out stabilo Share this post Link to post Share on other sites
solkryssare 109 Posted May 24, 2013 So if you have a problem like this - don't despair Del is your man! Yes, please forward ALL dealer issues to Del. He's your man! Kidding.........he is tho........ Share this post Link to post Share on other sites
onionbag 1 Posted May 24, 2013 Aaaaaaaaaaaaaaaaaaaand he's very handsome and buys the coffees. Share this post Link to post Share on other sites
Del 4,518 Posted May 24, 2013 Thanks mate - glad I was able to help, and that it turned out well in the end. Share this post Link to post Share on other sites
onzenuub 309 Posted May 24, 2013 Thanks mate - glad I was able to help, and that it turned out well in the end. What end? Share this post Link to post Share on other sites
Del 4,518 Posted May 24, 2013 Thanks mate - glad I was able to help, and that it turned out well in the end. What end? The very end! Share this post Link to post Share on other sites
gtwc 1 Posted May 24, 2013 3 cheers for Del. He's the best - even if he's a jocko !! Share this post Link to post Share on other sites
onionbag 1 Posted May 25, 2013 3 cheers for Del. He's the best - even if cos he's a jocko !! Fixed that fer ya. :P Share this post Link to post Share on other sites